Bitrix24 Hub

Connect Bitrix24 portals. Exchange messages and files with colleagues on other portals — right from the chat.

Private chats Group chats File transfers Secure
Install from Marketplace Get your Hub name

Bitrix24 Marketplace

The app is available in the Bitrix24 catalog. Install it on both portals that need to be connected.

Open in Marketplace
Free · Available with Bitrix24 subscription
1

Install the app

Follow the link above and click "Install". Repeat for the second portal.

2

Find the bot

After installation, the Bitrix24 Hub bot will appear in your chats. Open a conversation with it.

3

Connect

Send the bot connect or click the "Connect to Bitrix24 Hub" button.

4

Get your address

The bot will give you a unique address. Share it with your colleague on the other portal.

How to connect a colleague

After installing and connecting to Hub, reach your colleague in 3 steps

1

Get the address

Ask your colleague on the other portal to connect to Hub and share their address (e.g. @petrov)

2

Send the address to the bot

Type your colleague's address in the Bitrix24 Hub bot chat — for example: @petrov

3

Start chatting!

A representative bot will appear for both of you. Write to it — messages and files are instantly delivered to the other portal

Features

💬

Private messages

One-on-one conversations between users on different portals. Write to the representative bot — the message is instantly delivered to the other person. Edits and deletions are synced.

👥

Group chats

Bridge group chats across portals. Add the representative bot to a group chat — and all participants from both portals will be in one conversation.

📎

File transfers

Send documents, images, and any files through chat. Files are streamed between portals with no size limit.

🔒

Security

All requests are authenticated. Data is transmitted over HTTPS. When you disconnect, your data is completely deleted. Unwanted users can be blocked.

Unique Hub address

On connection
@bitrix24-a3k9xm2p
Can be changed to
@ivanov

When connecting to Hub, each user receives a random address like @bitrix24-xxxxxxxx. This is your identifier — share it with a colleague on another portal. You can change it to something memorable — for example, @ivanov or @marketing_anna — using the /name command in the bot chat.

What a conversation looks like

Representative bot: Peter Ivanov · ivanov@portal-b.bitrix24.com
Hi! Sending the contract for approval
📄 Contract_2026.pdf
Got it, thanks! I'll review it today and get back to you
Done, sending the signed version
📄 Contract_signed.pdf

Bot commands

Manage your connections using commands in the Bitrix24 Hub bot chat

connectConnect to Hub and get your address
/profileYour profile and Hub address
/listList of connected contacts
/nameChange your address to a custom one
/supportContact support
/blocklistList of blocked users
/helpHelp for all commands
/disconnectDisconnect from Hub

Start communicating across portals

Install Bitrix24 Hub on both portals and connect with your colleagues in 2 minutes

Install from Marketplace Get your Hub name